This distinguished publication provides readers with a variety of information, including insights on medical workplace environments and practical tools to guide nurses and healthcare workers as they navigate the complex issue of incivility in the healthcare field. This book is packed full of thought-provoking research, making it a top resource for clinical staff, nurses, students, and many others.

“I was thrilled to hear that I received a 5-star rating from Doody's Review Services. Incivility in the workplace should not be tolerated because it takes a toll on the mental and physical health of affected persons. I am humbled and thankful to the public who read and benefitted from my book. Thank you.”
- Author, Dr. Cheryl Green, Abilene Christian University
This review was completed by Prof. Cynthia Cummings from the University of North Florida Brooks College of Health. Read an excerpt of the review below.
BOOK REVIEW:
Description: This book covers the disturbing issue of incivility in the nursing workplace. It includes many case studies, exercises, and a toolkit for working on these issues.
Purpose: The purpose is to address the issue of incivility and its detrimental effects on the nursing profession. This book is definitely needed, and it meets the objectives. The case studies and exercises are excellent and real eye-openers
Assessment: I love this book. I think that all nurses should read this book and take its message to heart. We need to strongly examine the issue of incivility and understand its effect on the nursing force. The case studies, exercises, and, especially, the toolkit provide a wonderful venue for working through this concept. We need to include this book in nursing curriculum and stress its importance in the workplace.
About the Author
Cheryl Green, PhD, DNP, RN, LCSW, CNL, MAC, FAPA is a nurse, and clinical social worker. In nursing, Dr. Green has worked in the areas of medical-surgical nursing, legal nurse consulting, psychiatry, community health, medically-complex rehabilitation, and as a nurse educator. As a social worker, she has had a private practice working with children, families, and couples, worked within private group practices, served as a mental health consultant to a private school, provided spiritually-based therapy in a group practice, and provided play therapy and child-centered family work with children affected and infected with HIV/AIDS at the Yale University Child Study Center in the role of clinical faculty. Dr. Green has also worked as a crisis clinician providing on-call psychiatric consultation within a hospital emergency department setting. Her volunteer work includes: Board member for the Connecticut League of Nursing and executive-at-large, as well as a board member for the Sigma Theta Tau International Nursing Honor Society, Chapter Chi Zeta and Governance Chair. Former American Red Cross health services (and disaster services) volunteer for over 20 years.